Ace of Escape FAQ

Frequently Asked Questions

Frequently Asked Questions

We are staffed by appointment only, we recommend that you book online or call at least 2 hours in advance for same day bookings. At times we can take walk-ins, but there is no guarantee that the preferred room is available at that time. We recommend you select the room you are most interested in by theme or group size and visit our to see availability. You can also call for custom times or last minute bookings.
Pricing is a base price of $60 for 2 people and $27 for each additional participant. For details on groups over 20, please visit our group pricing page. All pricing is for private bookings only. You will not be grouped with others in the same room.
We host groups of all ages. Ages 13 and over are usually able to solve most rooms with the average assistance, without an adult in the room. Ages 7 to 12 require more assistance from our game-masters & we ask that an adult participate in the room. We do not charge for kids under 6 attending with adults. We host birthday parties for kids ages 10 and up and modify our rooms appropriately to help younger kids enjoy solving the clues. We host corporate events for team building and plenty of adults and teens out for doing something fun in Tucson.
Your themed escape room is private and dedicated to just your group.
Participants are not locked inside a room. Each room has its own final mission like opening a safe, capturing a criminal, or finding the stolen gems. Your are enclosed in a spacious room, but the door is not locked.
Personal belongings can be stored in our lockers for your convenience. We recommend turning phones on silent or turning off to not distract from your experience. We recommend you wear comfortable shoes and clothing.
You are limited to 60 minutes within most rooms, however, we ask that you arrive 10 minutes early so we can brief you and allow for some time after to celebrate, take photos, or a quick walk through of puzzles. Please allocate at least an hour and fifteen minutes total for your plans.
No. The escape rooms feel comfortable and have every day belongings. It is not a haunted house. Some rooms may have some darker themed decor, but generally it is a brainy and fun experience. For the most part, if you are comfortable in a 400 sq ft space with a few people for a few minutes, you should have no problem being in an escape room fo 60 minutes. All of our rooms are spacious. However, people with heart conditions, anxiety disorders, PTSD, light/sound sensitivity or pregnant women might choose to refrain from participating due to the stress that may occur from attempting to win the game by escaping.
Yes, all rooms booked are private rooms. Please just select the number of participants to book.
We care about the health of our customers and staff. We have consisently followed CDC recommendations and will continue to do so.