Frequently Asked Questions
Frequently Asked Questions
We are staffed by appointment only, we recommend that you book online or call at least 2 hours in advance for same day bookings. At times we can take walk-ins, but there is no guarantee that the preferred room is available at that time. We recommend you select the room you are most interested in by theme or group size and visit our booking page to see availability. You can also call for custom times or last minute bookings.
Pricing is a base price of $60 for 2 people and $27 for each additional participant. For details on groups over 20, please visit our group pricing page. All pricing is for private bookings only. You will not be grouped with others in the same room.
We host groups of all ages. Ages 13 and over are usually able to solve most rooms with the average assistance, without an adult in the room. Ages 7 to 12 require more assistance from our game-masters & we ask that an adult participate in the room. We do not charge for kids under 6 attending with adults. We host birthday parties for kids ages 10 and up and our game masters can extend extra help, but highly encourage adult participation for a successful escape. We host corporate events for team building and plenty of adults and teens out for doing something fun in Tucson.
Your themed escape room is private and dedicated to just your group.
Participants are not locked inside a room. Each room has its own final mission like opening a safe, capturing a criminal, or finding the stolen gems. Your are enclosed in a spacious room, but the door is not locked.
Personal belongings can be stored in our lockers for your convenience. We recommend turning phones on silent or turning off to not distract from your experience. We recommend you wear comfortable shoes and clothing.
You are limited to 60 minutes within most rooms, however, we ask that you arrive 10 minutes early so we can brief you and allow for some time after to celebrate, take photos, or a quick walk through of puzzles. Please allocate at least an hour and fifteen minutes total for your plans.
No. The escape rooms feel comfortable and have every day belongings. It is not a haunted house. Some rooms may have some darker themed decor, but generally it is a brainy and fun experience.
For the most part, if you are comfortable in a 400 sq ft space with a few people for a few minutes, you should have no problem being in an escape room fo 60 minutes. All of our rooms are spacious. However, people with heart conditions, anxiety disorders, PTSD, light/sound sensitivity or pregnant women might choose to refrain from participating due to the stress that may occur from attempting to win the game by escaping.
Yes, we have our own free private parking lot for customers. GPS location at 407 North 9th Avenue, Tucson, AZ
Unfortunately, because your space was booked and blocked so others could not book it, we do not offer refunds or cancels for same day no-shows. We are happy to reschedule your booking if giving 24 to 72 hour notice and we can only provide refunds if giving more than 4 days notice.